100% telehealth · Anywhere in Australia
NDIS Functional Capacity Assessments
Your FCA by telehealth, ready before your plan review.
Assessed by video from your own home, wherever you are in Australia. Your report is back within 14 days of the final session, written for the planner who has to read it.
- Done entirely by video call. No home visit needed.
- Hours quoted in writing before we start
- Report within 14 days of your final session
- Every report reviewed by a senior OT
For self-managed and plan-managed NDIS participants, charged at NDIS price guide rates. Support coordinator? Refer a client →
How a telehealth FCA works
Tell us your plan review date and we'll work back from it.
- Step 1
Enquire
Fill out the short form on this page or email us. We call to confirm an FCA is what your plan review needs, and give you the hours in writing before anything is booked.
- Step 2
Assessment by video
We talk through your goals and history, use standardised assessments, and watch everyday tasks in your own home on your phone or laptop. With your consent we also speak to family, support workers and treating clinicians.
- Step 3
Your report in 14 days
Findings by functional area and recommendations tied to what we observed. You read it first and we fix any factual errors before it goes to the NDIA.
What your report covers
Findings by functional area
Self-care, mobility, domestic tasks, community access, communication and more.
Recommendations tied to what we observed
Each support we recommend is linked to your goals and to what we saw you do.
Standardised assessment results
The tools we used, and why, explained in plain language.
Who writes your report
Every report is checked and reviewed by a senior occupational therapist.
Louise founded Peninsula Pathways OT on the Mornington Peninsula. She has 15 years of experience in NDIS assessment and writes to one standard: clear evidence, clear reasoning, nothing padded.
Your assessment is done by Louise or another experienced OT on our team, and the OT who assesses you writes and signs your report. Before it reaches you, a senior OT reviews it for clear evidence and reasoning.
AHPRA registered occupational therapist · OCC0001934263
When you'd book one
- A plan review where the current plan no longer fits
- A first NDIS plan with no history to draw on
- A change in health, living situation or carer support
- Evidence for SIL, SDA, home modifications or assistive technology
- A request from the NDIA or your support coordinator
Common questions
Can an FCA really be done by video?
Yes. We watch you do everyday tasks in your own home rather than a clinic, and the report explains how the assessment was done so the planner can rely on it.
Is there a home visit?
No. This service is done entirely by video call, wherever you are in Australia. If something genuinely needs to be seen in person, we'll tell you before anything is booked.
How is it paid for?
From Capacity Building, Improved Daily Living, at NDIS price guide rates. We work with self-managed and plan-managed participants. We can't take NDIA-managed plans, as we're not a registered NDIS provider.
How long does it take?
Your report is back within 14 days of your final session. Tell us your plan review date when you enquire and we'll work back from it.
What do I need?
A phone, tablet or laptop with a camera, and ideally someone who can hold the phone during the home walkthrough.
Support coordinators and plan managers
Send us the referral with the plan review date. We contact your client within 2 business days, and you get a copy of the report the day it's finished.