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For support coordinators, case managers and LACs

The OT who answers you the same day.

You need to know three things before you refer: whether there is capacity, how long the report will take, and who is actually writing it. All three are on this page.

What you can promise your participant

Accepting new referrals
We reply to your referralWithin 24 hours
Wait for first appointmentOne to two weeks
Report in your inboxOne week after the assessment
Last updated: September 2026 · no waitlist Make a referral
Why coordinators use us

One therapist, start to finish.

Peninsula Pathways is a single-clinician practice. The person who answers your call is the person who visits the participant, runs the assessment and writes the report.

There is no intake team, no allocation queue and no handover between a junior clinician and a senior reviewer. If you ring in three weeks to ask how the report is going, you speak to the person writing it.

Louise is an AHPRA-registered occupational therapist (OCC0001934263) working across NDIS and aged care, with young people and adults.

Reports we write

Written for the person assessing the request.

Evidence that links the functional impact to the support being requested, in the structure the decision-maker expects.

Functional capacity assessments

Across all domains, or focused on the domains in question. Home-based, so what gets described is how the participant actually manages at home, not how they present in a clinic.

Home and living evidence

Assessment and reporting for SIL, SDA, ILO and other home and living requests, including the functional rationale for the support ratio being sought.

Assistive technology and home modifications

Prescription and supporting evidence, including trial reports, quotes coordination and the clinical justification for the item requested.

Progress and plan review reports

Written ahead of a plan review, setting out what has changed, what the funding achieved, and what is recommended for the next plan.

Before you refer

What we need from you.

None of it is compulsory. The more of it we have, the faster the first appointment happens.

01

The participant's suburb and how they are plan managed

We work with self-managed and plan-managed participants. We are not NDIS registered, so we cannot take NDIA-managed plans — telling us up front saves everyone a wasted conversation.

02

What the report is for, and by when

A plan review date, a SIL application, a housing decision, an equipment request. If there is a deadline, say so in the referral and we will tell you honestly whether we can meet it.

03

Access needs and anything sensitive

Communication needs, sensory considerations, who should be present, anything about the home we should know before arriving. It makes the first visit work better for the participant.

04

Previous reports, if you have them

Prior OT reports, plan documents or specialist letters. We will not repeat assessment the participant has already been through unnecessarily.

Make a referral

Phone

0478 687 771

Email

info@peninsulapathwaysot.com.au

Hours

Monday to Friday, 9am – 5pm

Service area

Mornington Peninsula
Home visits and telehealth

Questions

Common questions

How quickly can you take a new referral?

We reply to every referral within 24 hours, and the current wait for a first appointment is one to two weeks. There is no waitlist. Because the practice is deliberately small, capacity is real rather than theoretical — if we cannot take your client, we will say so on the day rather than holding them in a queue.

How long does a functional capacity assessment report take?

One week from the assessment to the finished report in your inbox. If you have a plan review date or a deadline for a housing or equipment decision, tell us in the referral and we will confirm whether it is achievable before we book anything.

Do you take NDIA-managed participants?

No. We work with self-managed and plan-managed participants only, because we are not an NDIS-registered provider. Coordinators often ask this last, so it is worth asking first — it is the single most common reason a referral cannot go ahead.

Who actually does the assessment and writes the report?

Louise, in both cases. This is a single-clinician practice, so there is no intake officer, no allocation queue and no handover between the person who assessed and the person who writes. The clinician you speak to is the clinician who attends.

Which areas do you cover?

Home visits across the Mornington Peninsula, and telehealth Australia-wide where that suits the participant. Home visits are how the practice works rather than an add-on, which matters for assessments where the home environment is the point.

Can I refer for a report only?

Yes. Plenty of referrals are a single piece of assessment and reporting — an FCA for a plan review, home and living evidence, an equipment trial — with no ongoing therapy attached. Say so in the referral and we will scope it that way.

How do you invoice?

At NDIS price guide rates, invoiced to the plan manager or to the self-managing participant, with the line items and hours set out clearly. Travel is charged in line with the price guide.

Get in touch

Ready to take the next step?

Make a referral using the online form, ask a question, or just say hello. We reply within two business days.